A few things worth setting up once and properly
Short, practical pieces on what causes the most trouble around appointments: online booking without giving up the whole week, cancellations, SMS reminders, moving from another scheduler. Every post is corrected when something changes, so what you read is current.
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The SMS reminder your way: your own wording, two days ahead
Why a reminder the day before a visit goes out too late, what to put in it and what to leave out, and how to set up both in fifteen minutes.
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A schedule for a practice of several people - and for somebody who sees patients once a week
What changes in a schedule when more than one person sees patients: calendars, roles, the order on the booking page, and the practitioner who only works Thursdays.
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One hour a day online: a trial without switching off your old scheduler
How to try online booking on one hour a day without touching anything in the program you use today - and what to watch during the trial.
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How to open online booking without giving up the whole week
Why a fully booked practice hesitates to turn on online booking, and how to open booking for chosen hours only.
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Moving your schedule without a week of chaos
What to move, what to leave behind, and in what order, so switching calendars takes an hour and a half instead of a week of running two at once.
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What to do with a canceled visit before it turns into an empty hour
Why texting the whole waiting list at once is worse than having no list at all, and what an order that actually works looks like.
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